Viso Systems are the European leader in light measurement technology solutions. Viso Systems (“we”, “us” and “our”) are committed to protecting and respecting your privacy.

This policy (together with our terms and conditions, cookie policy and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Who are Viso Systems?

Viso Systems has head office i Copenhagen Denmark, and resellers and distributors in many countries around the world. This policy is valid for Viso Head offices only whereas Viso resellers and distributors are liable for their own policies that are in line with local legal demands.

Our website address is: https://www.visosystems.com.

What information will Viso Systems collect from me?

We may collect and process the following data about you.

• Information that you provide by filling in forms on our website www.visosystems.com (“our site”). This includes information provided when you submit the sign up for our newsletter form.

• Information when you enter a competition or promotion.

• Information when you report a problem with our site.

• Correspondence if you contact us.

• Surveys that we use for research purposes.

• Details of transactions of the fulfilment of your orders.

• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.

•  When forum visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

By using our site or submitting information to us through or in connection with our site, you signify your consent to our collection, use and disclosure of your personal and business information in accordance with this privacy policy. If you do not agree with this privacy policy, you must not use our site or submit information to us through or in connection with our site.

Personally identifiable information

We will store your personal data, such as name, email address and company name, in a secure database. We will not share your personal details outside of Viso Systems, except in the circumstances mentioned below.

If you have signed up for our newsletters, we use third-party software to send out our emails, and so your email address will be stored securely by our third-party provider. We will not pass on or sell your email address to any other company.

Our website uses cookies to distinguish you from other users on our website, to build up a better picture of how users use our website. Please see our Cookie policy for more details on the cookies we use and how you can opt out of them.

Non-personally identifiable information

We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration purposes, to establish the number of visits from different countries and to determine where you are accessing our site and services from. This is statistical data about our users’ browsing actions and patterns and does not identify any individual. It also helps us direct you to your local country website. Please see our cookie policy for more details on the cookies we use and how you can opt out of them.

What will the information be used for?

We use information held about you in the following ways.

• To ensure that content from our site is presented in the most effective manner for you and for your computer, and to personalize our service to you.

• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

• To carry out our obligations arising from any contracts entered into between you and us.

• To administer our services and records and administer any prize draws or competitions you may enter.

• To allow you to participate in interactive features of our service when you choose to do so.

• To notify you about changes to our service.

• To respond to any submission, comment or complaint you make to or about Viso Systems or its products or services.

Our website will give you detailed information about how we will contact you in relation to specific services, activities or online content.

In what circumstances will Viso Systems disclose the information?

We may disclose your personal information to third parties in the following circumstances.

• We share necessary information about you with dedicated Viso Resellers and Distributore in order to process your requests, orders, deliveries and product information.

• Third-party processors engaged to assist us in carrying out business activities, located anywhere in the world, subject to the requirements noted below.

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

• If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements, or to protect the rights, property, or safety of Viso Systems, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

• To carry out any obligations arising from any contracts entered into by you and us.

Where is the data stored and who processes it?

Because of the international nature of our business, we may need to transfer to other entities within Viso Systems, and to third parties as noted above. Personal data may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Any data held by Viso Systems is stored in European data centers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site – any transmission is at your own risk. Once we have received your information we will use strict procedures and security features to mitigate against unauthorized access.

If there is a data breach and your personal information has been compromised, we will let you know within 72 hours.

What are my rights?

• You have the right to ask us not to process your personal data for marketing purposes. If you have signed up to receive marketing emails from us, you can unsubscribe at any time here.

• You have the right to ask us what information we hold about you.

• You have the right to rectify any information we hold that is inaccurate or incomplete.

• You have the right to ask us to provide you with your information in a format that you can send to another company.

• You have the right to ask us to remove any personally identifiable information on you (however, this will mean we cannot then do any business with you).

If you wish to exercise any of the rights mentioned here, please email info@visosystems.com

Our site may, from time to time, contain links to and from our sites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use our site or to submit personal information to us. Any changes we may make to our privacy policy in the future will be posted on this page.

How long will Viso Systems keep my personal information?

We will hold your personal information on our systems for as long as is necessary to comply with any legislative requirement for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Where you contribute material to us, we will generally only keep your information for as long as is reasonably required for the purpose(s) for which it was submitted. For example, we will only keep copies of entries to a competition for the duration of the competition.

Who do I contact?

Questions, comments and requests regarding this privacy policy are welcomed and should be emailed to info@visossystems.com

Viso Systems uses cookies on this website to optimize your experience. If you do not accept our usage of cookies, you cannot use this service.

What are cookies?

Cookies are small text files with information that are stored on your computer when you visit a website. A cookie stores information that is used to optimize your experience and gives the owner of the website certain user behavioral information.

What is Viso Systems using cookies for?

Viso Systems uses cookies for remembering your user preferences, storing anonymous user statistics, marketing purposes, improve the quality of our services and understand how people use our sites. We use cookies to track trends and patterns of how people use our sites.

Cookies used by this website

We use both “first party” cookies (cookies used by Viso Systems only) and “third party” cookies (cookies originating from a third party website). First party cookies are used for storing preferences and data necessary to use our entire site. We use third party cookies for tracking user generated trends and patterns with the help of third-party web statistics providers such as Google analytics. These cookies are used exclusively by Viso Systems websites and the web statistics provider. We do not share this information with any other third-party.

Most web browsers have standard settings that accept usage of cookies. You can change these settings to either warn for or block cookies. You can also choose to delete all cookies that are stored on your computer.

Information about how you delete cookies or change the settings for cookies is found in your web browser instructions. If you choose not to allow our use of cookies you cannot use this website. Please immediately close your web browser and delete your cookies.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Changes and questions

Viso Systems might update this policy without prior notice. The date when this policy was last updated is specified at the end of this policy. If you have any questions regarding this policy or our use of cookies, please contact us via email: info@visosystems.com

This policy was last updated on 11th August, 2020